I am not a rocket scientist, I really am not. This I know very well by now. I am very unlikely to ever be a rocket scientist, just to be clear here, but I am also not that stupid…

As I embark on a new career in the wonderful world of Agile, I have a few hurdles that probably look like hurdles in a great many places of work. Being a newbie is always a challenge, always. It’s kind of like jumping into an epic book but starting half way through.

It really is like this and it doesn’t help that the organisation just doesn’t seem to care all that much. Is it too much to ask to be able to access the information I need to help me gain the required understanding? Probably as these days of employee empowerment, and digital channels being a free for all (it seems). Governance or rules have gone the way of the Dodo, it seems. Everyone is busy busy busy creating content that often it feels like it has no connection to the quagmire elsewhere in the organisation. What is wrong with having some simple rules to follow so that everyone’s content remains relevant, contextual and meaningful? Or maybe the rules do exist but are just too hard to find in a swamp full of opinion and perspectives.

I like empowerment, I love it in fact, it is a really huge and beneficial step forward although I think many organisations are confused by the concept. Empowerment is not about a lack of accountability or responsibility. it’s about allowing and authorising people to make decisions in your organisations where their expertise allows. After all you wouldn’t expect the receptionist to decide to spend a billion of the organisations funds to implement a new process of recruitment. Of course not, I’m clearly being daft. It is just an exaggeration to make a point although it seems that with communication means, this is exactly the kind of error being made.

Confluence pages are made with ease, they feel disposable and irrelevant, but they are visible, accessible and may be believed as representative the organisations values, but do they? Finding accurate and comprehensive information is becoming increasingly difficult when organisations seem reluctant or unwilling to control and maintain any more.

Shifts have been quick, digital content is powerful and really useful, but only when it all connects. Are we in a vacuum of uncertainty, where organisations don’t feel confident to pull back the reigns of empowerment in order to get it working right? Just setting the approved layout of information with a universal understanding of what is required with a process of either peer review or line manager checks might help but it does feel like this goes against the empowerment movement, but checks are not a negative thing, they are a learning and confidence aid. What is wrong with a more experienced member of staff, sharing their knowledge?

So I will continue to wade through the fragmented information to try to gain the insights needed to add value.